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    Reputation & Review Management

    Reputation Management: Automatically Request Google and Facebook Reviews

    LeadLeaf reputation management automatically requests reviews after every job, pulls in reviews from Google, Facebook, Yelp, Trustpilot, and the BBB, and lets you respond from one inbox. Included on every plan starting at $99 per month.

    Automated review requestsReviews from Google, Facebook, Yelp, Trustpilot, BBBRespond from one inboxTied to the CRM contact record

    How does reputation management in LeadLeaf work?

    After a job is marked complete, LeadLeaf sends an automated review request by text and email. The request links straight to your Google and Facebook review pages, so happy customers leave a review in two taps. The request is tied to the contact record, so you can see who was asked and who responded.

    After a jobRequest links straightRequest is tied
    Review RequestText and Email

    Request sent to customer

    Thanks for choosing us. Would you take a moment to leave a review?

    TextEmail
    G
    Google Review

    Great service, on time and professional.

    Posted to your public profile

    New review in your unified inbox

    Which platforms can reviews be pulled from?

    LeadLeaf pulls in reviews from Google, Facebook, Yelp, Trustpilot, and the Better Business Bureau. You see every review in one inbox, regardless of which platform it came from, so you do not need to check each site separately.

    Pulls in reviewsSee every reviewUnlimited users
    Review Platforms5 Connected
    G

    Google

    Monitor and respond

    Connected
    f

    Facebook

    Monitor and respond

    Connected
    Y

    Yelp

    Monitor and respond

    Connected
    T

    Trustpilot

    Monitor and respond

    Connected
    B

    BBB

    Monitor and respond

    Connected

    Direct review requests to

    Google
    Facebook
    Yelp
    Trustpilot
    BBB
    Choose your preferred platform per request

    Can I respond to reviews from one place?

    Yes. You can reply to Google and Facebook reviews directly from the LeadLeaf inbox. The response posts back to the platform, and the conversation is logged on the contact record.

    Reply to GoogleResponse posts backDrag and drop builder
    Reputation InboxRespond Here
    G
    Taylor B.

    Waited longer than expected for a callback.

    Public reply

    Sorry about the wait. We would like to make this right.

    f
    Morgan L.

    Friendly team, fixed the issue same day.

    Can I automate review requests?

    Yes. Workflow automation sends the request after a job is complete. You set the trigger, such as moving a deal to the Won stage, and the request goes out on its own. You can also send requests manually for one off situations.

    Workflow automation sendsSet the triggerSend requests manually
    Review Request AutomationWorkflow
    1

    Trigger

    Appointment marked complete

    Active
    2

    Wait

    2 hours

    Active
    3

    Action

    Send review request

    Active
    You set the timing and the message

    Does reputation connect to the CRM?

    Every review and review request is tied to the contact record. You can see a customer's review history, their rating, and whether they responded to your request, all in one place.

    Every review andSee a customersAutomated sequences
    Reputation DashboardEvery Plan

    Average rating

    4.8

    Across Google, Facebook, Yelp, Trustpilot and BBB

    StarterIncluded
    ProfessionalIncluded
    PremiumIncluded
    Included starting at $99 per month
    Pricing

    Which plan includes reputation & review management?

    See which LeadLeaf plan reputation & review management is included on.

    Plan Availability
    Starter($99/mo)
    Included
    Professional($299/mo)
    Included
    Premium($499/mo)
    Included
    Interface

    Reputation & Review Management in action

    A live view of the reputation & review management interface inside LeadLeaf.

    LeadLeaf reputation management interface
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    FAQ

    Reputation & Review Management FAQ

    Yes. Reputation management is included on the Starter plan at $99 per month and every plan above it.

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